ANOVA (fka Healing Hearts)

888-929-2050

Documentation: Anova Kinnser for documentation, SOLI Signature Required

Billing: Alpine Kinnser (*) time cards

EVV: Anova Kinnser, you can plot this to yourself in their kinnser

***In the WellSky EMR they can do this by clicking on the BLUE hyperlink UPDATE GOALS AND INTERVENTIONS within the note.

ANOVA Kinnser EVV Instructions:

1: Go to your Hotbox and find the visit that you are attending at this time, and then click the clock in button on a mobile device.

2: Add that exact time to the TIME IN section of the visit note, SAVE.

3: Do the visit as you would, if you are adding things to the note while at the visit, keep doing that and saving in between.

4: Once it's time to leave, acknowledge the time and add that to the TIME OUT section of the note, scroll down to SAVE, THEN clock out right away from the tools bar OR the hot box. We really need a save action on the documentation then a clock out right after to pull all relevant details needed to go to Sandata.

5: Once the clock in and out has been completed you can then submit your visit notes.

 YOU MUST CLOCK IN WHEN YOU ARRIVE AT THE HOME AND ARE CONTINUING THAT VISIT.

Healing Hearts Consents for SOC

Oasis Tabs for Corrections

NOMNC

NOMNC Spanish

Healing Hearts Handbook

Healing Hearts Quick Guide

Healing Hearts Handbook Signature page

Healing Hearts Workflow

How to upload documents

What paperwork to do and when

Education Material

MSW Education

Therapy Utilization PDGM

UTI Education

Scenario 1- Discipline Only Discharge: OTHER CARE TEAM MEMBERS STILL ACTIVE 

Paperwork Requirements:

1. Skilled Nursing/Physical/Occupational/Speech Therapy Note

2. Discipline Specific DC Summary (non visit) Note

3. Your portion of Written DC Instructions, found in red SOC packet. Fill in your instructions to patient, take a picture of this an upload to patient chart. 

4. If DC is completed early, with visits left (for example because patient refused further care or patient met goals prior to forecasted timeframe) then you must complete a Advanced Beneficiary Notice of Non Coverage (ABN) Form found in paper form in the red SOC packet or electronically in your Devero dashboard. The patient must sign this, if using paper copy you must take a picture of the signed form and download it into Devero.

5. If Dc’ing early- complete a Physician Order with verbal order to DC early.


Responsibilities:
1. Notify agency immediately of your discharge, notify office and all care team members of your discharge. 

2. If plan of care was completed without changes, no need to call physician and notify.

3. If plan of care was ended early, with visits left on the chart (for example because patient refused further care or patient met goals prior to forecasted timeframe), you MUST call the physician, get a verbal order and document it in a Physician Order.

4. Upload your Written DC Instructions in Healing Hearts Kinnser. 

Scenario 2- Discharge From Agency: YOU ARE LAST DISCIPLINE IN

Paperwork Requirements:

1. COMPLETE 1 VISIT BEFORE DC or 48 HOURS PRIOR TO DC- NOMNC (Notice of Medicare Non Coverage)- Paper copy can be found in red SOC packet or electronically from your Healing Hearts Kinnser. The patient must sign this, if using paper copy you must take a picture of the signed form and download it into Healing Hearts Kinnser. **If working within a PT/PTA, OT/COTA, RN/LPN pair then it is the responsibility of the PTA/ COTA/LPN to have this form signed on thier last visit.

2. Discharge OASIS

3. Update Medication Profile- update medications, answer and date questions at the bottom.

4. Written DC Instructions - found in red SOC packet. Fill in your instructions to patient, have patient sign them, take a picture of this an upload to patient chart.

5. If DC is completed early, with visits left (for example because patient refused further care or patient met goals prior to forecasted timeframe) then you must complete a Advanced Beneficiary Notice of Non Coverage (ABN) Form found in paper form in the red SOC packet or electronically in your Kinnser hotbox. The patient must sign this, if using paper copy you must take a picture of the signed form and download it into Healing Hearts Kinnser.

6. If DC’ing early- Complete a Physician Order with verbal order to DC early . 

Responsibilities:

1. Notify Physician of DC- only if POC was changed. If you followed your POC without changes a call is not warranted. The physician will be sent a copy of your DC summary.

2. Notify the Healing Hearts office of your DC.