Getting Started

1. Orientation Checklist: This is a printable checklist for your convenience with everything you’ll need to upload to SOLI in order to become eligible for patient assignments. 

2. ATS Policies & Procedures: Review this information as a new hire. This consists of a TON of information that will be reviewed during orientation, but please remember to review as needed if you have questions once you start taking patients.

3. ATS Helpful Tools (Before Your First Visit): A quick guide to get prepped for your first visit, review ATS Helpful Tools below for bag technique, bag items, ATS quick guides for documentation depending on the type of patient you accept in SOLI.

Learning our Two Main Tech Systems - SOLI & Kinnser

1) SOLI

SOLI is the app ATS utilizes similar to Uber or Lyft for medical staffing. The app is apple car play friendly and will be your main tool to organize patient referrals, patient addresses integrated with Google Maps and Apple Maps, phone numbers, HR credential management, Agency Protocols and contacts, documentation reminders for re-evals and discharges, and more. You will utilize this app to obtain patient signatures at every visit for visit verification as well as a star rating method by your patients.

NOTE: Please check on SOLI under “Important Notes” on patient chart for documentation requirements.

SOLI Orientation Video (below)

2) Kinnser

Alpine Kinnser/Wellsky is the documentation website ATS uses (kinnser.net) for the following functions:
- Keeps track of your visits and acts as a timesheet for billing and payroll
- Write you will document evaluations, visit notes, missed visits, re-evaluations, OASIS SOC documentation, Orders, Infections/Incidents
- Post communication notes for scheduling attempts upon evaluation, and incident/infection reports
- View patient past medical history

Kinnser Orientation Video

ATS Documentation Overview & Protocols

Please refer to “ATS Generalized Protocol” for policies of all therapist expectations. Please refer to “Agency Protocols” for agency-specific forms (ie: discharge, consents). Please check each AGENCY protocol under “IMPORTANT NOTES” in the SOLI app to know what companies use Alpine Kinnser, etc for documentation.

ALL VISIT NOTES, BILLING, AND DISCHARGES ARE DUE WITHIN 24 HOURS OF THE VISIT DATE

ALL OASIS, EVALUATIONS AND RE-EVALUATIONS ARE DUE WITHIN 48 HOURS OF THE VISIT DATE

VITALS ARE REQUIRED TO BE RECORDED AT EVERY SINGLE VISIT!

YOU MUST HAVE A VERBAL ORDERS FOR CREATING OR ALTERING FREQUENCY

NEVER DELETE A VISIT WHEN IT SHOULD BE ‘MISSED’ TO MATCH INITIAL EVALUATION FREQUENCY

NOTE: Review all documentation guidelines. We will refer back to the CMS documentation guidelines often!

NOTE: Generalized Protocol to follow for all patients in home health and hospice, Eval Templates and SOC checklist

NOTE: Please check “Agency Protocols” for agency-specific forms.

Electronic Visit Verification

***Be prepared for EVV “Electronic Visit Verification” for Medicaid-only patients

EVV is simply your time in and out with a patient utilizing your location for Medicaid patients

The EVV Type required for your patient can be found on the patient profile on SOLI under important notes

You will need a login and then clock in/out on the EVV system when you see a patient in order for agencies to bill for the visit.

Contact the agency directly if you do not yet have a login for the EVV system they use.

Click below on “Learn More about EVV Tech Systems” for each EVV type that you might see.

Before Your First Patient Visit & Work Life Balance Recommendations

We want to make sure you have everything you need before treating your first patient! Please review the following home health requirements

1. We highly recommend downloading a mileage app to keep track of your mileage for tax purposes (Stride or Mileage IQ).

2. We also highly recommend Google Calendar or an old fashion calendar to schedule your patients and to stay organized.

3. We recommend Google Voice for a ‘work’ phone to set your hours, establish a secure voicemail for Verbal Orders and patient communication for scheduling. This will help you establish work life balance outside of normal business hours and while on vacation, via vacation voicemail settings.

4. We recommend a ‘work’ email creation, by creating a gmail account for work. Example: JaymeATS@gmail.com for all SOLI notifications, ATS update emails, etc to establish work life balance outside of normal business hours and automated responses while on vacation. If you want a HIPAA safe email address through Alpine Therapy Services, please discuss with upper management.

5. We recommend downloading a scan app such as CamScanner to upload documents such as consents, HEPs etc to a patient chart. This is also available on iPhones under the camera app.

6. Upside is a newer gas app to help keep track of discounted and reimbursable gas as well

7. Anything you spend money on for ATS, keep the receipts! This is important for tax purposes, including the supplies you purchase. Some agencies will provide basic supplies (PPE, Tongue Depressors, Test Kits, etc), when in question, just ask the ATS Task Force.

Who to Contact for Support

Main Line: 720-679-0020

Weekend On-Call Line: 720-679-0313

contact@alpinetherapyservices.com

Payroll Information

*****PLEASE NOTE: All visits must be completed by Monday mornings by 9am from the week prior to pull for invoices and payroll. Click link below to view details.

Taxes, Health Insurance & Retirement for 1099s in Colorado

Check out ‘Helpful Tools’ for additional Tax Tips

1. CPA Tax Support and Tax Planning Resource:

• Casillas CPA & Consulting LLC @720-626-4838 or https://cpacasillas.wordpress.com  Please let them know you are calling from ATS for Tax Prep and Planning.

• Fran Parker - Director of Accounting @PWB Tax & Accounting Solutions, LLC www.pwbtaxaccountingsolutions.com
  Office Phone: (404) 537-3151. Mobile Phone: (217) 497-9626

• DC Finance Services - https://www.dcfinanceservices.com
  Address: 685 Briggs St, Erie, CO 80516 . Phone: (720) 429-4232

  2. Health Insurance Option for 1099 therapists

  • CO Health Insurance Brokers @303-541-9533 or http://cohealthbrokers.com Please ask for Jaime Smith and let her know you are with ATS for health, dental and/or vision insurance for contractors. They have family plans available as well!

  • AMAZON is now offering health insurance plans as well - click here for more details. 

  3. Retirement Options for 1099 therapists

  • CO Secure Savings https://coloradosecuresavings.com

Skills Competency Checklist

Your Team Expert will complete your Skills Competency Checklist to finalize orientation. Please reach out to your assigned Team Expert once you complete your orientation checklist. This will be completed via e-sign sent by hr@alpinetherapyservices.com.

This documentation is used to assesses therapist skills in assessment, diagnosis, treatment, documentation, and professional conduct. It is to be completed by the new therapist and their Team Expert in person or virtually if necessary. It will be uploaded into your SOLI portal once both individuals have signed off on it. For compliance purposes, this checklist must be updated annually along with an annual review (not required at hire).